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| WEB Based Support |
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We logon to your server and help you and your staff from initial installation to full deployment. This works best after an initial "On-Site" visit.
Key Benefits
* We logon to your server (or XP Workstation) and work with the software just as if we were on-site.
* We can be speaking to your or your employee on the phone at the same time we see what you are doing in the software.
* You get the benefit of working at your computer while we instruct, make corrections and train.
* Less costly because we spend less time. EX: We work with you for 15 min., then you work for 30 min. then we log back on and check your work. This eliminates travel time and long drawn-out work sessions.
* This support process uses technology as it was designed to be used.
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Capabilities
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| Phil Crocker started working with database software design and implementation in 1973. He is a certified SAGE BusinessWorks trainer and has been installing, training and supporting SAGE BusinessWorks Accounting Software for over 6 years. During the previous 25 years Phil Crocker worked his way from a "entry level timekeeper" to a "long range production strategist" in a large corporation, developed his own line of pet foods and held the position of General Manager of a fifty million company with in-excess of 500 employees. |
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SAGE BusinessWorks Training
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| Fully certified SAGE BusinessWorks trainer. |
Data Conversion
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| Over 25 years of experience in data-base development and conversions. Crocker & Associates is fully capable of converting your existing accounting data into SAGE BusinessWorks. |
Setup and Installation of software
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| Fully capable of both workstation and server installations of all software sold. Specialist in Microsoft Terminal Services and multi-site installations. |